Terms of Service

Effective Date: 5/7/26

Welcome to X Shadyside (“Company,” “we,” “our,” or “us”). By accessing or using our website, products, services, subscriptions, SMS programs, or email communications (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, please do not use our Services.

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1. Use of Our Website

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

You agree not to:

• Use the website for any unlawful purpose
• Attempt to interfere with the functionality or security of the website
• Copy, reproduce, or exploit any portion of the website without written permission
• Submit false or misleading information

We reserve the right to refuse service or terminate access at our discretion.

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2. Products & Services

We make every effort to accurately display product information, pricing, and availability. However, we do not guarantee that all descriptions, pricing, or other content is accurate, complete, or current.

We reserve the right to:

• Modify or discontinue products or services at any time
• Limit quantities purchased
• Refuse or cancel orders at our discretion
• Correct pricing or typographical errors
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3. Subscription Services

Some products or services may be offered as recurring subscriptions.

By purchasing a subscription, you authorize us to automatically charge your payment method on a recurring basis until canceled.

Subscription terms:

• Billing frequency will be disclosed at checkout
• Your subscription automatically renews unless canceled before the renewal date
• You may cancel your subscription at any time through your account or by contacting us
• Subscription fees are non-refundable unless otherwise stated

We reserve the right to change subscription pricing with reasonable notice.
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4. Payments

All payments are processed securely through third-party payment providers.

You agree to provide current, complete, and accurate billing information. We are not responsible for declined transactions, bank fees, or payment processing errors caused by third parties.
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5. SMS Marketing Consent

By providing your phone number at checkout, through a form, or by otherwise opting in, you consent to receive recurring automated promotional and personalized marketing text messages from X Shadyside.

Consent is not a condition of purchase.

Message frequency may vary. Standard message and data rates may apply.

You can opt out at any time by replying:
STOP

For help, reply:
HELP

We are not responsible for delayed or undelivered messages caused by carriers or third-party providers.
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6. Email Marketing Consent

By submitting your email address, you agree to receive marketing emails, promotional content, updates, and transactional communications from us.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Even if you opt out of marketing emails, we may still send transactional or account-related communications.
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7. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Branding
• Graphics
• Images
• Product designs
• Website content
• Copywriting

is the property of X Shadyside and may not be used without permission.
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8. User Content

If you submit reviews, comments, photos, testimonials, or other content to us, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content for marketing and business purposes.

You represent that you own or have permission to share any submitted content.
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9. Limitation of Liability

To the fullest extent permitted by law, X Shadyside shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of the website
• Products or services purchased
• Subscription services
• SMS or email communications
• Website interruptions or errors

Our total liability shall not exceed the amount paid by you for the applicable product or service.
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10. Disclaimer

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted access to the website or that the website will be error-free.
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11. Privacy

Your use of the website is also governed by our Privacy Policy.

By using our Services, you consent to the collection and use of information as outlined in our Privacy Policy.
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12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties.
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13. Changes to These Terms

We may update these Terms at any time without prior notice.

Changes become effective immediately upon posting to this page. Continued use of the website constitutes acceptance of the revised Terms.
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14. Governing Law

These Terms shall be governed by and interpreted under the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.
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15. Contact Information

If you have questions regarding these Terms, please contact us:

X Shadyside
5608 Walnut Street
Pittsburgh, PA 15232

hello@xshadyside.com
(412) 363-9999